📋 The 1.9B Collective Return Policy

The 1.9B Collective is committed to quality, precision, and your complete satisfaction. If you are not entirely satisfied with your purchase, we are here to assist.

1. General Return Requirements

• Eligibility Window: We accept returns within 30 days of the original delivery date.

• Condition: All items must be returned in their original, unused, and unworn condition with all original tags, security labels, and packaging intact. Items showing any signs of wear, damage, alteration, or laundering will not be accepted.

• Proof of Purchase: A valid proof of purchase (order number or receipt) is required for all returns and exchanges.

2. Refund Process

Once your returned item is received and inspected by our Quality Control team, we will send you an email notification regarding the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.

• Shipping Costs: Original shipping charges are non-refundable.

3. Exchanges

If you need to exchange an item for a different size or color, please contact us immediately. Exchanges are subject to inventory availability. If the item is unavailable, a refund will be issued according to the Refund Process (Section 2).

4. Items Not Eligible for Return

• Items marked as "Final Sale" or "Non-Returnable."

• Items damaged due to misuse, accident, or improper care.

5. Return Shipping

• Cost: Customers are responsible for the cost of return shipping unless the item received was incorrect or defective.

• Tracking: To ensure the safety and secure tracking of high-value items, we strongly recommend using a reputable courier service that provides tracking and insurance for all return shipments. The 1.9B Collective is not responsible for items lost or damaged during return transit.

Commitment to the Mission

Please note that as a significant portion of your purchase supports the vital workforce and housing initiatives of Axcimon Investment Corporation, your commitment to careful sizing and inspection upon arrival helps us dedicate maximum resources to our global mission.

📦 The 1.9B Collective Shipping Policy

The 1.9B Collective is dedicated to ensuring that your Uniform of Global Equity is delivered with the same precision and care with which it was crafted.

1. Processing and Handling Time

• Order Verification: All orders require 1-3 business days for payment verification, quality inspection, and packaging.

• Custom/Made-to-Order: If your blazer is a bespoke or custom-fitted order, the tailoring process may take an additional 10–14 business days. This will be clearly noted on the product page at the time of purchase.

2. Shipping Options and Estimated Delivery

We partner with reliable global carriers to ensure secure and timely delivery. Shipping options and costs will be calculated at checkout based on your delivery address.

Service Tier	Estimated Delivery Time (Post-Processing)	Key Feature
Standard Global	7–14 Business Days	Reliable tracking for international deliveries.
Expedited (Priority)	3–5 Business Days	Recommended for urgent delivery; includes full insurance.

Note: Delivery timelines are estimates and do not include the initial 1–3 business days for processing and handling.

3. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email containing the tracking number and a direct link to monitor your package's journey.

• We utilize carriers that provide end-to-end tracking to maintain transparency and security.

4. Duties, Taxes, and Customs

• International Shipments: For orders shipped outside of Canada, the recipient (customer) is responsible for all Import Duties, Customs Fees, and Local Taxes levied by the destination country. These charges are collected by the courier upon delivery.

• Policy: The 1.9B Collective is legally required to declare the full retail value of the items on all customs forms. We cannot mark packages as "gifts."

5. Shipping Security and Insurance

• Due to the high value of The 1.9B Collective apparel, all shipments are sent with full insurance coverage against loss or damage during transit.

• A signature may be required upon delivery to ensure your garment is received securely.